Automated Care Messaging
Automated Care Messaging (ACM) by Cliniconex is designed to improve communication through a secure, simple, and reliable system, specifically for the needs of care providers when engaging with their care community.
Cliniconex solutions are easy to deploy and require little-to-no training. Haelu is excited to be bringing Automated Care Messaging to UK care providers.
Return time to care with Automated Care Messaging.
There are a range of reasons why care providers would share information with service users, their families, staff, or other stakeholders. Many situations simply require direct, efficient, and clear delivery of information that can be easily communicated through technology.
Too often, care providers are burning through resources on manual communication processes. We propose a better way. A way that is working for 1,500 homes who together have sent 6,000,000 messages and returned 1,000,000 hours to care.
Access and availability of key information is vital to maintaining trust, reassurance and confidence amongst your care community. ACM can return time to your home while improving engagement.
How can ACM be used?
During urgent or emergency situations, cooperation and transparency are key. Yet the need to regularly update and inform people can overwhelm staff in critical situations and take time away from care when it is needed most.
To ensure that your risk management processes are robust and effective when it matters, your team should have the best tools available to communicate and coordinate in the most efficient way possible.
Policies and Procedures
Whether it’s a simple update to your policies or a new procedure that changes how your community engages with the care you provide, communication requires clarity and consistency.
Your communication strategy should ensure that updates to your carefully designed policies and procedures are received, understood and recorded. ACM automates these manual processes, prompting for a response and takes care of administration by automatically logging the whole process.
Communication is a significant part of care provision and access to information should not be affected by the resources available. While one of the beauties of social care is how it brings together a diverse range of people into your care community, ensuring equal access to information can be difficult.
To create a truly direct, efficient and reliable communication strategy, you need to use channels that accommodate for recipients’ needs and preferences, without using more time from your staff.
Did you know we’re integrated with Person Centred Software?
How does it work?
Flexible customisation of contacts
Message confirmation or call-back request
Auditable record of messages
Use and create message templates
Every day, more and more care professionals come to trust Automated Care Messaging
care providers rely on Cliniconex
messages are triggered each month
- Our messaging is completely customisable- the sky’s the limit! Our team works with your facility to ensure the messaging is exactly the way you want it.
- All of our notifications are sent out electronically.
- Usually, our team can set up a demo/meeting with you the same day you get in touch.
- Haelu provide support in collaboration with Cliniconex. You can contact support at any time via email@example.com
- Your message will remain the same via all three methods.